About Us

AbilityMatrix: customer experience strategy consultancy in business since 2011.

We know your customers’ decisions are seemingly irrational. Our proprietary model helps you bridge the gap: design and implement products/services that customers love AND improve organisational culture. Two hits by one stone.

Our typical project goals:

  • Accelerating StartUps’ product-market-fit, from ideation to THE scalable proposition
  • Helping custom Software Developers launch marketable products
  • Enterprise product development

Our consultants prefer to talk the talk and walk the walk: our colleagues are startup founders, former executives, MBA, and CCXP holders and of course passionate mentors.




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